This Terms of Use govern the use of the products, services or any other features, technologies or functionalities related to Oobit Services provided and operated by Oobit Technologies UAB, Gedimino pr. 9, Vilnius 01105 (306074900), which is authorised by the FCIS, and Oobit Technologies ApS, a Danish limited liability company with company no. 45210898 and registered with the Danish Financial Supervisory Authority as a virtual asset service provider (together the "Company", "Oobit", "we", "our", or "us") through Oobit's App, website, API or through any other means (collectively the: "App") to you (the "User" "you" or "your"). Furthermore it is governing your access to and use of any media, analytics, content, functionality and services offered on or through the App, and your access to and use of all and any related sites and services.
By using the App or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept to these Terms of Use in addition to our Privacy Notice, incorporated herein by reference;
We may update these Terms and policies periodically. Changes become effective upon posting unless stated otherwise. By using our services after changes, you agree to follow them. If you disagree, you can close your account.
To access the App or its resources, you'll need to provide registration details and other information. Your information is governed by our Privacy Notice, and you consent to our actions in line with it. Please keep your info accurate and notify us of changes within five business days.
Please carefully review this Agreement before using the Services, or accessing any data thereon. If you do not agree to these terms, you may not access or use the Services.
To use the Services and to accept the Agreement, you must:
Oobit decides whether you are onboarded with OobitTechnologies UAB or Oobit Technologies ApS and therefore which of these entities you become a customer of. Whether you are onboarded with OobitTechnologies UAB or Oobit Technologies ApS may depend on your location, the services offered by each of the entities and other operational or administrative matters. You will be able to see in the App with which entity you have been onboarded.
If you have first been onboarded with either OobitTechnologies UAB or Oobit Technologies ApS, Oobit may later transfer the customer relationship, including your personal data, transaction history information and user preferences, to the other entity by giving you prior written notice of such transfer via the App or in such other way Oobit may consider appropriate.
If you have any questions regarding the onboarding, please contact support service via in-app chat or our webpage https://oobit.com.
Oobit account let you do things like based on your country of residence:
Adding Crypto from External Wallets - When using our mobile wallet app, you have the option to receive cryptocurrency from external wallets. By doing so, you agree to comply with all applicable laws and regulations regarding the source and legality of these funds. You confirm that the received cryptocurrency does not originate from illegal activities, money laundering, terror funding or any forbidden sources. We reserve the right to verify the source of received cryptocurrencies and may take appropriate action, including freezing or blocking funds, if we suspect any violation of these terms or legal requirements.
Funds in your Oobit account may be transferred or withdrawn out of Oobit by:
Fees and limits may change from time to time in our sole discretion.
You may be required to provide us with additional information and/or documentation to verify the destination wallet in case of transferring out to an external wallet. We review the outgoing address to eliminate ties to money laundering, terror funding and other illegal activities and may restrict access to funds. Reviews may result in:
Among other reasons, we may take the above actions if you knowingly or unknowingly were a participant in a payment that was made from a stolen card, compromised bank account, or compromised Oobit account, or if you were a participant in a transaction for goods and services between two personal accounts.
Digital Asset Custody and Title. All Digital Assets, including Received Assets, held in your Oobit Account are custodial assets held by Oobit for your benefit, as described in further detail below.
Ownership. Title to Digital Assets shall at all times remain with you and shall not transfer to Oobit, except as provided herein. All interests in Digital Assets we hold for Oobit Accounts are held for customers, and are not property of Oobit. As the owner of Digital Assets in your Oobit Account, you bear all risk of loss of such Digital Assets. None of the Digital Assets in your Oobit Account are the property of Oobit. Oobit does not represent or treat assets in your Oobit Account as belonging to Oobit.
Control. You control the Digital Assets held in your Oobit Account. At any time, subject to outages, downtime, a court order, and/or other applicable policies, you may withdraw your Digital Assets by instructing Oobit to debit the applicable Digital Asset from your Oobit Account and transferring the Digital Assets to an External Account.
Peer-to-peer (Pay friends)
Oobit’s Peer-to-peer ("Pay Friends”) solution is a service which enables swift and hassle-free cryptocurrency transfers among Oobit users and external contacts. Here's how it works:
Upon downloading the app, users are prompted to grant necessary permissions. These permissions include access to the phonebook, camera, notification service (alerts), NFC component, and phone state components on the device.
Device Information: Oobit gathers device-related information, such as cell phone type, operating system, version, and IP address. This information may be collected when permissions are granted during app registration and usage. It serves various purposes, including providing app services, ensuring security, and generating analytical, segmentation, and statistical insights.
In order to receive Crypto by using the "Pay Friends' ' Service users must download the app and pass the identification verification process within.
Transfer and receive crypto through the App
In order to transfer Crypto using the “Pay friends”, users will be required to Click the "Pay" button on your App, then choose between "Transfer to a number" or paying by choosing one of the contacts from the phone's contact list. By choosing "Transfer to a number" you will be required to enter a valid phone number, this number represents the contact person to whom you wish to transfer the Crypto to (the: "Recipient").
You will be required to indicate the amount you wish to transfer, You may also specify the reason for the transfer; then you will have to enter your password. After successfully entering the requested details, the App will send a message to the Recipient; In order to receive the Crypto, the Recipient must confirm the transfer. A Recipient who does not use the Oobit App will be required to download the App and join the Service.
The Crypto will be transferred to the Recipient's Oobit Account, immediately upon the Recipient's confirmation. You will receive a push notification (SMS) from the App once the Crypto was successfully received by the Recipient. You can also review "Transfer status" in the App Menu.
If the Recipient has not responded to your notice within 72 hours, the Recipient's digital Account will not be credited. If you wish to re- send it, you will have to initiate a new request.
In order to receive Crypto, You will receive a Push Notification from the App and an Email stating that a Crypto transfer request is awaiting approval (If the User does not have an Oobit Account he will be notified via Text Message). You will be required to approve the request, once the request is confirmed the Crypto will be transferred to Your Account. When receiving a transfer request to receive Crypto to your Account - You must make sure that you recognize and know the sender of the request as well as the phone number from which the request came; we recommend that you thoroughly verify the identity of the Sender and the reason for the transfer before approving the request. If there is still a concern, instead of approving the request, we highly recommend you decline it.
You will verify that the information entered by you for the purpose of using the "Pay Friends" Service is correct and accurate, including but not limited to the telephone number of an external user. You acknowledge that Oobit will not be responsible for any direct or indirect damages occurring as a result of inaccurate or incorrect information entered by You.
Please be aware that a request for payment or a demand for payment does not constitute evidence of the existence of a debt between the parties, making a payment through the App will not serve as evidence of the existence of any debt and cannot be used in court as evidence of debt but only as evidence of payment.
Payment Cancelation Please be aware that a Transfer cannot be cancelled after confirmation by the Recipient or in case any transfer was sent to you and approved by you. Oobit is not responsible for, and cannot assist with recovery of, a loss of cryptocurrency funds incurred by you in case of an error in selecting Recipient, error in entering a phone number or any Crypto transfer resulting from any User's direct or indirect error.
Fees, Charges and additional information The minimum transfer amount is 1 cent and there is no daily limit on the general transfer amount. These amounts may be updated and changed from time to time, including by giving notice of these Terms of Use or the App. Transferring and/or receiving Crypto within Oobit, that is transferring and/or receiving Crypto between Oobit users and businesses - 0% Fee (No Fee). Information in regards with extra Fees and Charges that may apply while using the Service you can find Oobit Fees.
Buying Crypto Assets
If we have verified the required identifying information that you provide to us, Oobit may offer you the ability to add funds by purchasing crypto using a debit or credit card using a third party via the app. Subject to the applicable fees detailed at the time of purchase. Otherwise, you cannot add funds.
Oobit is not responsible for delays or failures in the handling of Orders arising as a consequence of any problems in the telecommunications, computer and other systems; block or closure of the accounts, freezing or holding of funds, denial of service; change of political regimes, civil strike; and actions of third parties, which are beyond the control of the app.
We provide push notifications for actions within the system , like payment requests, funds received and for various updates, including price movements of 35+ cryptocurrencies. These may be delayed or missed. Our crypto price data, sourced from third parties, isn't always real-time or verified for accuracy. Use our notifications as supplementary information, verifying any data independently before acting. We aren't responsible for decisions based on our alerts or for any missed notifications. Note: Our notifications are solely informational and do not constitute financial advice or recommendations from Oobit. Exercise discretion in your actions.
When it comes to the information provided through the Oobit App, here's what you need to know:
General Information: The content on the App is intended for general informational purposes only. We do not guarantee its accuracy, completeness, or usefulness. Your use and reliance on this information are entirely at your own risk, and we are not responsible for any consequences resulting from such reliance by you or any other user.
Third-Party Content: Some content on the App may come from third parties, including licensors, aggregators, and reporting services. The opinions expressed in these materials are solely those of the individuals or entities providing them and may not align with our perspective. We bear no responsibility for the accuracy or content of third-party materials.
Not Professional Advice: The App is not meant to substitute for professional advice or be the sole basis for any investment, decision, or transaction. We disclaim any liability for claims or losses arising from any advice given, decisions made, or transactions conducted based on App information or any other use of the App.
No Guarantees: We make no commitments or representations about the accuracy, completeness, timeliness, correctness, reliability, integrity, quality, suitability, or originality of App content. We disclaim all implied warranties, conditions, or other terms to the maximum extent permitted by law. We are not liable for any harm or damages resulting from your use of the App or reliance on its content.
Virus Disclaimer: We cannot guarantee that App content will be free of viruses or other potentially harmful elements. It is your responsibility to implement adequate IT security measures, such as antivirus scans, to ensure content safety and reliability.
When using the App, please keep these considerations in mind for a safe and informed experience.
Suspension and Termination Rights: At our sole discretion, we retain the right to suspend or terminate these Terms of Use, your access to, or use of the App, our systems (including any networks and servers used to provide the Oobit services), whether operated by us or on our behalf, and some or all of the Oobit services. We can exercise this right for any reason and at any time, given proper notice to you. Upon termination of these Terms of Use, we will release to you any unrestricted funds held on your behalf.
Security Interest: As collateral for your obligations under these Terms of Use, you grant us a lien on and security interest in the funds in your Oobit account, as well as any other funds we hold on your behalf.
Amounts Owed to Us: On rare occasions, we may deduct, either in part or in full, from funds transferred to your Oobit account, whether deposited by you or as payments received. In such cases, we reserve the right to:
Insolvency Proceedings: If any insolvency or bankruptcy proceedings are initiated by or against you, we are entitled to recover all reasonable costs or expenses, including legal fees, related to the enforcement of this agreement.
Assumption of Rights: If we reverse a payment you made to a recipient (whether initiated by you or otherwise), you agree that we are entitled to assume your rights against the recipient and third parties connected to the payment. We can exercise these rights either directly or on your behalf, at our discretion.
No Waiver: Our lack of response to a breach of any of your obligations under these Terms of Use, whether by you or others, does not negate our right to act concerning future or similar breaches.
Authorized Actions and Services
In accordance with our Terms of Use, we offer the following actions and services:
We may share your personal data with third parties to provide the services outlined in this section and as detailed in our Terms. The Company is not liable for the actions, mistakes, or omissions of any third party. For further information, please refer to our Privacy Notice.
In relation to your use of the App and interactions with other users and third parties, you agree not to engage in the Prohibited Uses listed below. This list is not exhaustive, and we may update it at our discretion. We alone determine whether an activity constitutes a Prohibited Use. If unsure about the nature of your activity or if you have questions regarding these requirements, please contact us at compliance@oobit.com.
You agree not to use the App:
Additionally, you agree not to:
All rights granted to you under these Terms of Use will terminate immediately in the event that you breach or fail to comply with any of these provisions. If you wish to use the App in any way that is not expressly permitted by these Terms of Use, you will need a separate licence from us. Please contact us via support@oobit.com.
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the App will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.
WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE APP OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY APP LINKED TO IT. YOUR USE OF THE APP, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP IS AT YOUR OWN RISK. THE APP, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE APP. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE RELATED TO OR ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE APP, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT SUCH APP OR ANY SERVICES OR ITEMS OBTAINED THROUGH SUCH APP WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF WARRANTIES OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU IN THEIR ENTIRETY, BUT WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
OOBIT SHOULD ONLY BE USED TO TRANSACT WITH PEOPLE YOU KNOW AND TRUST. DO NOT USE OOBIT TO TRANSACT WITH PEOPLE YOU DON’T KNOW. IF YOU USE OOBIT TO CONDUCT AN UNAPPROVED TRANSACTION AND WE LATER REVERSE THE PAYMENT (WHICH COULD OCCUR IF IT IS DETERMINED THAT THIS AGREEMENT WAS VIOLATED OR IF THE PAYMENT WAS MADE USING A COMPROMISED PAYMENT METHOD OR ACCOUNT, YOU COULD LOSE BOTH THE UNDERLYING GOODS OR SERVICES AND THE FUNDS SENT FOR THEM. ONCE TRANSFERRED THERE OOBIT WILL BE ABLE TO HELP RETRIEVE FUNDS IF SENT TO THE WRONG ADDRESS.
Your Release of Us
If you have a dispute with any other Oobit account holder, you release us from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release you expressly waive any protections that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favour at the time of agreeing to this release.
Limitation of Liability
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR APP, OR ANY APP LINKED TO THEM, ANY CONTENT ON THE APP OR SUCH OTHER APP OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE APP OR SUCH OTHER APPS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (WHICH MAY INCLUDE FRAUD). THE COMPANY WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM ANY USE OF YOUR ACCOUNT BY YOU OR BY ANY THIRD PARTY (WHETHER OR NOT AUTHORISED BY YOU) INCLUDING BUT NOT LIMITED TO CYBER ATTACKS, UNAUTHORISED ACCESS BY ANY THIRD PARTY.
Indemnification
You agree to defend, indemnify and hold harmless the Company, its affiliated and related entities, and any of its officers, directors, employees and agents from and against any claims, costs, losses, liabilities, damages, expenses and judgments of any and every kind (including, without limitation, costs, expenses, and reasonable attorneys' fees) made or incurred in connection with any claim, complaint, action, audit, investigation, inquiry, or other proceeding instituted by any third party due to or arising out of your breach of these Terms, your improper use of the Oobit services, your violation of any law or the rights of these Terms of Use, a third party and/or the actions or inactions of any third party to whom you grant permissions to use your Oobit account or access our websites, software, systems (including any networks and servers used to provide any of the Oobit services) operated by us or on our behalf, or any of the Oobit services on your behalf, including, but not limited to, any use of the App's content and services other than as expressly authorised in these Terms of Use or your use of any information obtained from the App.
Intellectual Property Rights
The App and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by us, our licensors or other providers of such material and are protected by copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms of Use permit you to use the App for your personal, noncommercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our App, except as follows:
You must not:
If you wish to make any use of materials on the App other than that set out in this section, please address your request to: support@oobit.com.
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the App in breach of the Terms of Use, your right to use the App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the App or any Apps or any content on the App or any Apps is transferred to you, and all rights not expressly granted are reserved by us. Any use of the App not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.
crypto assets inherently possess significant risks. It's essential to deliberate judiciously before acquiring them.
Key risks include:
Here at Oobit, protecting your Account and the digital assets within it is highly important to us therefore we ask you to be careful with your passwords, security codes and other security features that you use to access the App securely. Please maintain the security of your Account by protecting your login, password and security credentials from unauthorised access or use. Remember- It is your responsibility to ensure the security of, and your continuous control over, any device or account that may be associated with enhanced security features. You notify Oobit if you discover or suspect any unauthorised access or use of your Account or any security breaches related to your Account.
Please notify us immediately if you become aware of any unauthorised use of your password or Account or any other breach of your security which may compromise your password or Account. You may not allow third parties or unauthorised users to use your Account. We will not be liable for any loss that you may incur as a result of someone else using your password or Account, either with or without your knowledge. You may notify Oobit of a security breach regarding your password or Account by emailing compliance@oobit.com.
You can be assured that upon receipt of written notice from you that the security of your Account has been compromised, Oobit will take its best steps to protect your Account, Nevertheless, you are responsible for all activities that occur under your Account and you hereby authorise Oobit to accept and rely on, any agreements, instructions, orders, authorizations and any other actions made, provided or taken by anyone who has accessed or used your Account regardless of whether the access is authorised or unauthorised by you.
A party's "Confidential Information" is defined as any information of the disclosing party, which: (a) if disclosed in a tangible form is marked as "Confidential" or "Proprietary" or if not so marked, should be reasonably understood by the receiving party from the context of disclosure or from the information itself, to be confidential; (b) if disclosed orally or visually is declared to be confidential or, if not so declared, should be reasonably understood by the receiving party from the context of disclosure or from the information itself to be confidential; or (c) is designated as Confidential Information in these Terms. Confidential Information shall include without limitation, information accessed via the Oobit App, technical specifications and processes of each party. Each party shall hold the other party's Confidential Information in confidence and shall not disclose such Confidential Information to third parties nor use the other party's Confidential Information for any purpose other than solely as required and necessary to perform its obligations under these Terms. Such restrictions shall not apply to Confidential Information that: (a) is known by the Recipient prior to the date of disclosure by the disclosing party; (b) becomes publicly known through no act or fault of the Recipient; (c) is received by Recipient from a third party without a restriction on disclosure or use; or (d) is independently developed by Recipient without reference to or knowledge of the Confidential Information.
Notwithstanding the foregoing, Oobit may share Confidential Information with an affiliate in the event that the Oobit requests services from such an affiliate and such affiliate shall be bound by this Section. In the event Confidential Information is required to be disclosed by a court, government agency, regulatory requirement, or similar disclosure requirement, the party subject to such requirement shall promptly notify the disclosing party upon learning of the existence or likely existence of such requirement and shall use reasonable efforts to avoid such disclosure and, if necessary, use reasonable efforts to obtain confidential treatment or protective order covering any disclosed Confidential Information. The parties' respective obligations to maintain the confidentiality of information disclosed hereunder shall survive the expiration or termination of these Terms or until such time as such information becomes public information through no fault of the receiving party.
When using an App, data may be transmitted over an open network which may allow such communications to be intercepted by third parties. As a result, we cannot guarantee the confidentiality of any communication or data that you may transmit to us through the App.
Linking to the App and social media.
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.
Third party services
Certain features of our App may utilise the services and/or Apps of third party vendors and business partners, which services and/or Apps may include software, information, data or other services. Certain of these vendors and business partners require users who utilise such features to agree to additional terms and conditions. This page identifies third party terms and conditions that are required by such third party vendors and business partners as they apply to the features set forth below. Your uses of such features constitute your agreement to be bound by these additional terms and conditions. These third party terms are subject to change at such third party's discretion. The Company is not responsible and does not assume any liability whatsoever for acts, errors or omissions of any third-party service provider.
Assignment
You may not transfer or assign any rights or obligations you have under these Terms of Use without our prior written consent. We may transfer or assign these Terms of Use or any right or obligation under these Terms of Use at any time.
“Business Day(s)” means Monday through Friday, excluding holidays when Oobit’s offices are not considered open for business. If a holiday falls on a Saturday, we observe the holiday on the prior Friday. If the holiday falls on a Sunday, we observe the holiday on the following Monday.
We’re always looking for ways to help keep you even more secure. So, stay on the lookout for some of these common scams:
In general, stay safe. If you suspect someone is trying to scam you or commit fraud related to crypto, please let us know right away by contacting us at complaints@oobit.com. Your safety is our priority!
You can close your Oobit account at no cost, but you'll still be responsible for any outstanding obligations. Complete or cancel pending transactions and transfer funds from your account before closing it.
You may not close your account if:
Oobit can reject or close your account if you provide inaccurate information during registration or if your account remains inactive for an extended period. We may also decline or suspend service if we suspect unlawful or improper activity. We reserve the right to monitor and disclose information as required by law or government requests.
If you do not log in to your Oobit account for two or more years, we may, according to our sole discretion, close any feature (such as but not limited to "Tap to Pay" or Peer-to-Peer "Pay Friends") in your Account. You shall receive a written notification from us stating your Account has become Dormant. You may ask us to send your funds held in our possession to your primary address (if we have verified the required identifying information that you have provided to us) or to any other address or account of your choice.
You authorise us, directly or through third parties, to make any inquiries we consider necessary to verify your identity.
This may include:
Anti-money laundering and counter-terrorism financing laws may require that we verify the required identifying information if you use certain Oobit services. We reserve the right to close, suspend, or limit access to your Oobit account and/or the Oobit services in the event that, after reasonable enquiries, we are unable to obtain information about you required to verify your identity.
Oobit is only a payment service provider
We act as a payment service provider only, we do not:
Protecting your privacy is very important to us. Please review our Privacy Notice in order to better understand our commitment to maintaining your privacy, as well as our use and disclosure of your information.
Kindly note that engaging in our cryptocurrency-related services, encompassing purchasing, spending, and transferring of crypto assets, may result in tax implications. Oobit does not assume responsibility for determining your tax obligations, collecting or remitting taxes on your behalf, or furnishing any tax-related reports. For guidance regarding potential tax liabilities stemming from the utilization of our cryptocurrency services, it is advised to seek counsel from an independent tax professional.
If you receive information about any Oobit User, you must keep the information confidential and only use it in connection with the Oobit services. You may not disclose or distribute any information about Oobit users to a third party or use the information for marketing purposes unless you receive that user’s express consent to do so. You may not send unsolicited emails to an Oobit customer or use the Oobit services to collect payments for sending, or assist in sending, unsolicited emails to third parties.
The privacy and data protection laws that may apply include any associated regulations, regulatory requirements and codes of practice applicable to the provision of the services described in this agreement.
In complying with such laws, you will:
Neither party will be liable for delays in processing or other non-performance caused by such events as fires, telecommunications, utility, or power failures, equipment failures, labour strife, riots, war, non-performance of our vendors or suppliers, acts of God, pandemics, or other causes over which the respective party has no reasonable control; provided that the party has procedures reasonably suited to avoid the effects of such acts.
All matters relating to the App and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of Lithuania without giving effect to any choice or conflict of law provision or rule (whether of Lithuania or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the App shall be instituted exclusively in the courts of Lithuania although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venues in such courts, unless the prevailing legislation allows otherwise (and then only to the extent allowed under such prevailing legislation).
The Terms of Use, our Privacy Notice and terms of conditions for the registration of events constitute the sole and entire agreement between you and us with respect to the App and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the App.
We may update the content on the App from time to time, but its content is not necessarily complete or up-to-date. We do not guarantee that our App or any content on it will always be available or will not be interrupted. We will not be liable if for any reason all or any part of the App is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the App, or an entire App, to users. You are responsible for:
All information we collect on this App is subject to our Privacy Notice. By using the App, you consent to all actions taken by us with respect to your information in compliance with the Privacy Notice.
If you have any feedback, questions, or complaints, contact support service via in-app chat or our webpage https://oobit.com. In the event of a complaint, please set out the cause of your complaint, how you would like us to resolve the complaint and any other information you believe to be relevant. The support team will consider your complaint without prejudice based on the information you have provided and any information provided by Oobit. Your complaint will be considered within a reasonable time. Support team will offer to resolve your complaint in the way you requested; make a determination rejecting your complaint and set out the reasons for the rejection; or offer to resolve your complaint with an alternative solution. You agree to use the complaints procedure of this Section before filing any claim in a competent court. Failure to comply with this provision may be used as evidence of your unwillingness to settle the issue and/or the vexatious nature of the complaint.
f you need to contact us or have any questions on our Terms, you may contact us as follows:
Email: legal@oobit.com
Attention to: Legal Team